We tried the shoe on to have the sale person to then tell us there's only one shoe in the store...Why didn't she bring a box with both shoes
The customer is always right is NOT a theory this store practices. I needed to return a pair of shoes but got completely stonewalled. They had NEVER been worn, I had the box, and most importantly, I had the receipt. I simply wanted my money back. However, they have the most absurd policy they won't allow a customer to do ANYTHING after 14 days. NEVER in my life have I encountered such a policy from a store and I was thoroughly unprepared for it. I live very far away, in Florida, so it was 20 days before I could make it back. The employees were extremely condescending and seemed delighted in the fact they were victorious in ruining my day. So do yourself a favor and DON'T SHOP THERE!!!!!!!!!
I literally asked one of the floor associates for a size 13 in these retro Jordans and he looks in the tongue of the shoe and tells me that's the size right there and walked off to flirt woth a female customer. He never came back and I never got the shoes.
Called had the shoes got them for me - in and out
Shoe City is a US Store based in Laurel, Maryland. Shoe City is located at 357 Montrose Ave, Laurel, MD 20707, USA.
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