Steak came out over done and burnt when I asked for well. The cookie dessert came out raw. When ordered again it came out burnt. Manager never offered any discounts.
The service at the Bowie location is terrible. The first time I went was on a busy Saturday night, the second try was on a slow Monday. Both times the service was horrible. The staff doesn't even seem to know the basics to waiting tables. Both visits they forget the drinks. They disappear for extended periods of time. They don't know the menu. They can't multitask. On top of all this, the staff has zero sense of urgency.
Tried the fish and chips, had a weird flavor I did not like at all. I sent it back and got the jalapeno burger, very tasty! Spouse got the soup and salad, Cobb salad and clam chowder. Both were very tasty. We were in on Friday night about ten, say in about ten minutes.
The place is new so hopefully they are just working out the bugs. If they don't change the culture I don't see this location surviving.
I'm going to give BJs a 3 because the service is Hit or Miss. The food is ALWAYS excellent. I've been there multiples times and sampled a variety of things, burgers, wings, boneless wings, pizza, pasta, soups, salads, cocktails, you name it. Always excellent. But their waitstaff is horrible, hence the three star rating. I have learned to ask for specific servers, and I am even willing to wait and sit in a particular section because I know I will have a reliable server. If they would invest in some decent servers, this place would perfect.
Nice restaurant with good atmosphere, but it is pretty expensive. We paid over $50 for 3 people with only 1 dessert to share. BJ's used to be one of my favorite restaurants, but I have found many other places that are more reasonably priced with good food.
Good food, loud ambience.
Bj S Restaurant Brewhouse is a US Restaurant based in Laurel, Maryland. Bj S Restaurant Brewhouse is located at 14714 Baltimore Ave, Laurel, MD 20707, USA.
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