They dont really know how to interact with people new to bikes.
This shop is full of fat old guys who don't even ride. They price gouge and are generally rude if they think they aren't going to get any money out of you or just don't like the way you look. It's probably best in the future to not judge a book by its cover.
had multiple issues with my mountain bike; the guys there were able to fix all of them in a timely manner and always had great advice! I would highly recommend them to anybody.
Good work but their customer service sucks.
Class A technicians there and the customer service is Great - I bought me and my Grandson a bike and Steve made my 5 yr old Grandson feel so special he is still talking about it 2 months later - Steve's customer service skills coupled with his expertise is phenomenal - Steve is definitely a technical expert in the field and when I come in unannounced to get air in my tire he treats me like a brand new customer EVERY TIME- I took a fall one time and told Steve about it - he put my bike on a rack and CHECKED EVERYTHING (without asking) to ensure the bike was at 100% - that place is awesome and the epitome of what every customer service based business should be
Nice store, easy to get into; selection is good, staff was courteous. Pedal bikes only, though so if you want an electric bike, you will need to go elsewhere.
Laurel Bicycle Center is a US Bicycle Store based in Laurel, Maryland. Laurel Bicycle Center is located at 14805 Baltimore Ave, Laurel, MD 20707, USA.
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